At Uttarakhand Hill Stays, we understand that plans can change, and we strive to accommodate our guests’ needs to the best of our ability. However, please note that cancellation policies may vary depending on the specific property you have booked. We encourage you to carefully review the cancellation policy provided at the time of booking to ensure you are aware of any applicable fees or restrictions.
In general, our cancellation policy follows these guidelines:
- Cancellation Period: The cancellation period refers to the amount of time before your scheduled arrival date during which you can cancel your booking without incurring a penalty. This period may vary depending on the property and the type of accommodation booked.
- Cancellation Fees: If you cancel your booking outside of the cancellation period, you may be subject to a cancellation fee. The amount of this fee will depend on the property’s specific cancellation policy and the timing of your cancellation.
- Non-Refundable Bookings: Some bookings may be non-refundable, meaning that if you cancel your reservation, you will not be entitled to a refund. Non-refundable bookings are clearly marked at the time of booking, and guests are required to acknowledge this policy before confirming their reservation.
- Modification and Refunds: In some cases, you may be able to modify your booking or receive a refund for cancellations made within the cancellation period. Again, the availability of these options will depend on the property’s specific policies.
- Special Circumstances: We understand that there may be extenuating circumstances that necessitate a cancellation outside of the standard cancellation period. If you encounter such circumstances, please contact us as soon as possible, and we will do our best to assist you.
Please note that the cancellation policies outlined above are general guidelines and may be subject to change. We recommend reviewing the specific cancellation policy provided at the time of booking for the most accurate information.
If you have any questions or concerns regarding your booking or the cancellation policy, please don’t hesitate to contact us. We are here to help ensure your experience with Uttarakhand Hill Stays is as smooth and enjoyable as possible.
Thank you for choosing Uttarakhand Hill Stays. We look forward to welcoming you soon!