At Uttarakhand Hill Stays, we are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: When you make a booking or register for an account on our website, we may collect personal information such as your name, email address, phone number, and payment details.
- Booking Information: We may collect information related to your bookings, including your travel dates, accommodation preferences, and special requests.
- Communication: We may collect information from your communications with us, including emails, messages, and feedback.
- Website Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
- Booking and Reservation: We use your personal information to process and manage your bookings, reservations, and inquiries.
- Communication: We may use your contact information to communicate with you regarding your bookings, provide customer support, and send promotional offers or newsletters if you have opted in to receive them.
- Improvement of Services: We may use information collected from website usage data and customer feedback to improve our website functionality, services, and customer experience.
- Legal Compliance: We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and interests.
Information Sharing and Disclosure
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing and managing our services, such as payment processors, IT service providers, and customer support services.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights
- Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.
- Opt-Out: You may opt out of receiving promotional emails or newsletters by following the instructions provided in the communication or contacting us directly.
- Data Deletion: You may request the deletion of your personal information from our systems, subject to any legal obligations or legitimate interests.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact@email.com].
Thank you for entrusting Uttarakhand Hill Stays with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.